Privacy policy

Effective Date: 01/08/2019

At Mera Loan Doctor, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you share with us when you use our website or services.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Identification Information – Name, phone number, email, address, date of birth, etc.
  • Financial Information – Income details, bank statements, credit score, loan history.
  • KYC Documents – Aadhaar, PAN, Passport, Voter ID, or other identity/address proofs.
  • Property Details – Documents related to property for which you are seeking a loan.
  • Technical Information – IP address, browser type, cookies, and usage patterns on our website.

2. How We Use Your Information

Your information is collected only for lawful purposes and is used for:

  • Assessing your loan requirements.
  • Connecting you with our partner banks/NBFCs for loan processing.
  • Verifying your identity and documents.
  • Improving our website, services, and user experience.
  • Sending updates, loan offers, and relevant communication (only if you consent).

3. Sharing of Information

We respect your privacy and do not sell or rent your personal information. We may share your information only with:

  • Partner Banks & NBFCs for loan application processing.
  • Regulatory authorities if required under applicable laws.
  • Service providers who help us operate our business (IT, hosting, analytics).

4. Data Security

  • We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
  • Sensitive information is stored securely and shared only through encrypted channels where possible.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction or updates to your information.
  • Withdraw consent for processing your information.
  • Request deletion of your personal data (subject to legal and contractual obligations).

6. Cookies Policy

Our website may use cookies to improve user experience, analyze traffic, and personalize content. You can disable cookies in your browser settings if you prefer.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of such websites.

8. Changes to Privacy Policy

Mera Loan Doctor may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Effective Date.”

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:

Mera Loan Doctor
Email: info@meraloandoctor.com